Archives: Known Issues

In Internet Explorer 11, clicking on an Office file will ask you for your username and password This is fixed in a newer release of Blackboard, which we will upgrade to over the summer. In the meantime, you can use Firefox or Google Chrome which are unaffected. Fixed This was fixed with the upgrade to Continue Reading…

You are unable to remove date restrictions on content items from the Adaptive Release page. If you want to amend/remove the adaptive release date, you will need to do so via the Edit item in the menu, not Adaptive Release. Blackboard acknowledge this is a bug, and is filed for a fix in a future release.

When in Student Preview mode, permissions for file attachments are based on the instructor role, not the student. This can cause problems if, for example, you are testing presentations created in Adobe Presenter. You will be able to view the files in student preview, but have no guarantee that your students will be able to. Continue Reading…

When writing the description in a SignUp list, extra paragraphs are added between existing ones when you click Submit Related Pages

The Youtube mashup is broken for staff (searching and adding videos to a course) and students (viewing an existing Youtube mashup item) To view existing Youtube mashup videos: right click on the thumbnail image and open the link in a new tab/window. Blackboard are aware and are working on a fix.

When adding a Kaltura content item or using the Kaltura mashup, you can select to use a previously uploaded video. Attempting this in Internet Explorer 9 will result in an error.   This will be fixed in a future version of the Kaltura building block. Until then, you should use either a newer version of Continue Reading…

Special characters in the assignment file name are not supported by Blackboard. Make sure that your file name does not contain special characters such as: ! @ # $ % ^ & * ( ) _ +  = { } [ ] \ | : ; < > ? , . / If you have Continue Reading…

When grading anonymous assignments, clicking Jump to… will not take you to the assignment ID you selected At the time of us revisiting this known issue (Feb 2016), Blackboard have no plans to fix this bug. Related Pages Anonymous Grading

When creating a new Self and Peer Assessment, students are able to select and attach multiple files to their submission. When someone else views their work, only the first file that the student attached is shown. If using the Self and Peer Assessment tool with your students, you should advise them to only attach one file to Continue Reading…

Blackboard have advised us to disable notifications as they affect the performance of the system We currently have no ETA as to when/if they will be available. Related Pages Notifications DashboardTypes and RemovalNotification Settings