Be careful when uploading files to assignments or content areas when using Microsoft Edge on Windows 10.

edgeIf you have the file open on your computer (e.g. in Word), you may end up submitting a file that is zero bytes in size.

Workarounds

Either

  • Make sure you don’t have the file open on your computer before you go to submit your work/upload a file to Blackboard.

Or

  • Use Firefox/Google Chrome to submit/upload.

Our version of Blackboard Learn supports the following browsers

Browser Version Windows OS X
Google Chrome Chrome Recommended 36+ Supported Supported
Firefox Firefox Recommended 31+ Supported Supported
Edge Edge 20+ Supported N/A
Safari Safari 6+ N/A Supported
Internet Explorer Internet Explorer 11 Supported N/A

Note Blackboard Learn is not designed to work on mobile browsers. Any working functionality is considered by Blackboard to be ‘coincidental and not supported’.

What browser am I using?

If you don’t know what web browser you are using, you can find out at whatbrowser.org

More Information

There is more detailed information on supported browsers, and Blackboard’s browser support policy on their help site.

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Page information

  • Published: 3 years ago
  • Updated: 10 months ago