School administrators access to 2017 courses
Adam MasseyWe’re changing how school administrators access their Blackboard courses.
Author Archives: Adam Massey
Blackboard Upgrade 2017
Our annual upgrade is scheduled to begin on 30 August 2017.
Blackboard Managed Hosting will begin work at 2100 BST, it will take up to fifteen hours to complete.
Incorrect Last Access Date
The last access date is not updating for all students. The Grade Centre and Performance Dashboard show one date (or no date at all), but it is clear students have performed additional activities within the course. The fix for this … Continued
Issues accessing Blackboard this morning
You may have experienced issues accessing Blackboard this morning: A small number of clients are reporting intermittent connectivity issues to the AMS1 data center. The operations teams are actively investigating the reported issues. status.blackboard.com/services/blackboard-learn-data-centers/2017/04/19 The problems were fixed by lunchtime.
Blackboard Assignment Receipts: 24 March 2017
Today’s issues with email in Blackboard has meant that receipts for Blackboard assignments weren’t created.
Blackboard not sending emails
Flagged by an issue with assignment receipts, it turns out the issue is more widespread. Any email sent via Blackboard will fail, including Announcements Messages via the Send Email course tool Assignment receipts Blackboard are aware and working on a … Continued
Error when submitting work to a Blackboard assignment
When trying to submit work to a Blackboard assignment, an error is displayed and the work doesn’t submit. Initial investigation suggests this is an issue with the receipt which Blackboard sends when you submit work. If you go back to … Continued
Scheduled Maintenance: 20 March 2017
Blackboard will be unavailable from 0001 GMT on Monday 20 March for up to eight hours. During this time, Blackboard’s Managed Hosting team will perform maintenance on Blackboard. See details for other timezones
Scheduled Maintenance: 22 November 2016
Blackboard will be unavailable from 2230 GMT on 22 November, for up to eight hours. During this time, Blackboard’s Managed Hosting team will install the latest cumulative update for the Q2 2016 release. See details for other timezones. Cumulative Update … Continued
Exact course copy does not include all course files
When using the exact course copy (eg to copy Adobe Presenter materials), files are missing in the destination course. Related to this issue is where course copy will only copy a maximum of 100 files. Course Copy will only copy … Continued