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Category: Maintenance

Video Feedback: Scheduled Maintenance on 5 May

April 27, 2022 · Adam Massey

The video feedback tools for Blackboard assignments will be unavailable from midnight, for up to four hours. See details for other time zones. This will not affect other areas of Blackboard Learn assignments, nor does it affect Turnitin assignments. During the maintenance, if you attempt to view or record video feedback using the tool, you Continue Reading…

Posted in Assignments, MaintenanceLeave a comment

Mobile Apps: Scheduled Maintenance 24 December 2021

December 17, 2021 · Adam Massey

A database upgrade will be performed early in the morning, between 0200 and 0215. For those using the Blackboard Student and Blackboard Instructor apps between those times, you will: Be unable to log in Not recieve push notifications from Blackbard on your device(s) This only affects the mobile apps. It will not affect access to Continue Reading…

Posted in Maintenance, Mobile

Scheduled Maintenance: 20 December 2021

December 15, 2021 · Adam Massey

Access to Blackboard may be briefly interrupted early in the morning. A rolling restart will be performed which may affect your access. This will begin at 0300 and last for up to five minutes. See details for other timezones.    

Posted in MaintenanceLeave a comment

Video Feedback: Scheduled Maintenance on 25 November

November 23, 2021 · Adam Massey

The video feedback tools for Blackboard assignments will be unavailable from midnight, for up to three hours.

Posted in Maintenance

Scheduled Maintenance: 31 August 2021

August 19, 2021 · Adam Massey

Blackboard will perform a database upgrade on Blackboard Learn, beginning at 0030 on 31 August 2021. Based on upgrades performed at other institutions, Blackboard expect the upgrade to take four hours to complete. See details for other time zones. Blackboard will be unavailable while this upgrade takes place.  

Posted in MaintenanceLeave a comment

Video Recording Feedback: Scheduled Maintenance on 11 May

May 5, 2021 · Adam Massey

The video feedback tools for Blackboard assignments will be unavailable from midnight, for up to three hours. See details for other time zones. This does not affect other areas of feedback in Blackboard Assignments, nor does it affect Turnitin assignments. Any instructor who tries to create a feedback recording, and any student who tries to Continue Reading…

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SafeAssign: Scheduled maintenance 18 May 2021

April 28, 2021 · Adam Massey

SafeAssign will be unavailable between 0600-0800 BST on 18 May 2021 (see details for other time zones). During the maintenance, Students will be able to submit as normal. Assignments will be affected as follows: Files will be queued and sent to SafeAssign after the maintenance is complete. Instructors accessing the SafeAssign course tool will see Continue Reading…

Posted in MaintenanceLeave a comment

Video Recording Feedback: Scheduled Maintenance on 13 February

February 1, 2021 · Adam Massey

The video feedback tools for Blackboard assignments will be unavailable from midnight, for up to three hours. See details for other time zones. This does not affect other areas of feedback in Blackboard Assignments, nor does it affect Turnitin assignments. Any instructor who tries to create a feedback recording, and any student who tries to Continue Reading…

Posted in Maintenance

Blackboard mobile apps: Scheduled maintenance 26 December

December 22, 2020 · Adam Massey

The Blackboard App (for students) and Blackboard Instructor App will be unavailable for four hours on the morning of 26 December 2020. If you try to use the apps between 0500 and 0900 GMT (see details for other time zones), you will see an error message saying that the service is currently unavailable and to Continue Reading…

Posted in Maintenance, MobileLeave a comment

Service Interruption: 29 to 31 July 2019

June 25, 2019 · Adam Massey

Blackboard Learn will be unavailable between 29 July and 31 July, inclusive. We’re moving to Blackboard’s SaaS hosting which always runs the latest version, and doesn’t require any downtime when upgrades are installed. Migrating to Blackboard’s SaaS hosting requires the live system to be taken offline to allow for materials to be moved, and testing Continue Reading…

Posted in Maintenance, SaaS Migration, Upgrade
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Latest Blog Posts

  • Video Feedback: Scheduled Maintenance on 5 May

    April 27, 2022

  • Blackboard Ally 2.0: Live feedback in the Content Editor

    December 20, 2021

  • Mobile Apps: Scheduled Maintenance 24 December 2021

    December 17, 2021

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