If your Welcome Screen says ‘Module information is temporarily unavailable’…

If your Welcome Page says ‘Module information is temporarily unavailable’ you may need to update your web browser

Blackboard has increased its requirements for Internet Explorer, and now only supports version 11 – the most recent version.

If you don’t know what version web browser you are using

VirtualBox_IE9 - Win7_10_08_2016_12_09_56You can find out the name and version number. If you click that link and the page looks broken or incomplete, you can assume you are using an older unsupported version of Internet Explorer

What next?

  • If you’re on your own computer, browsehappy.com will show you how to upgrade.
  • If you’re using a computer at Aston, contact the IT Services helpdesk.
  • If you’re using a computer at your job as part of your studies, contact your organisation’s IT helpdesk.

If you’ve any other questions, email blackboard@aston.ac.uk.

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