File system entry not readable

If you have quick enroled on a course, and then try to upload a file, you may be presented with an error

Screenshot of a content collection permission error in Blackboard

Our current version of Blackboard has a bug where permissions on the content collection (where a course’s files are stored) are not immediately given when you quick enrol.

If you encounter this error, the advice from Blackboard is to either

  • Log out and back in again, or
  • Wait approximately 15 minutes for the permissions to catch up

This is marked as fixed in a later version of Blackboard; The next time we upgrade will resolve this issue.

More information is available on Behind the Blackboard